Privacy Policy
This Privacy Policy explains how Dogoholicshop.com (the “Site” or “we”) collects, uses, and shares your Personal Information when you visit or make a purchase from our Site.
Collecting Personal Information
When you visit our Site, we collect certain information about your device, how you interact with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for support. “Personal Information” is any information that can identify you. Here’s what we collect and why:
Device Information
- Examples: Web browser version, IP address, time zone, cookie data, what products you view, search terms, and how you use the Site.
- Purpose: To load the Site correctly and to analyze Site usage to improve our services.
- Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our processor Shopify and other relevant vendors.
Order Information
- Examples: Name, billing and shipping address, payment info (including credit card numbers), email, and phone number.
- Purpose: To fulfill orders, process payments, arrange shipping, provide invoices, communicate with you, screen for fraud, and offer you relevant info and ads.
- Source: Collected from you.
- Disclosure: Shared with our processor Shopify and other vendors like payment gateways and shipping apps.
Customer Support Information
- Examples: Any additional info you provide when you contact us.
- Purpose: To offer customer support.
- Source: Collected from you.
- Disclosure: Shared with customer support vendors as needed.
Sharing Personal Information
We share your Personal Information with service providers to help us deliver our services. For example:
- Shopify: Powers our online store. Read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
- Compliance: We may share your information to comply with laws, respond to legal requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted ads and marketing communications we think you’ll find interesting. For example:
- Google Analytics: Helps us understand how customers use the Site. Read more about how Google uses your information here. Opt-out here.
- Advertising Partners: We share info about your use of the Site, your purchases, and your interactions with our ads with our advertising partners, sometimes through cookies.
Opt-out of Targeted Advertising:
- Facebook: Facebook Ad Settings
- Google: Google Ad Settings
- Bing: Bing Ad Settings
- DAA Opt-out Portal: optout.aboutads.info
Using Personal Information
We use your Personal Information to provide our services, including processing payments, shipping orders, and keeping you informed about new products, services, and offers.
Your Rights
EEA Residents: If you are in the EEA, you have the right to access, correct, update, or erase your Personal Information. For more details, see Shopify’s GDPR Whitepaper: GDPR Whitepaper.
California Residents: If you are in California, you have the right to access, correct, update, or erase your Personal Information. Contact us to exercise these rights.
Cookies
We use cookies to improve your browsing experience by remembering your preferences and providing info on how the site is used. You can manage cookies through your browser settings.
Changes
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
Contact Us
For more information, questions, or complaints, contact us by email at [email address] or by mail at [address].
Last updated: [DATE]
If you’re not satisfied with our response to your complaint, you can lodge a complaint with your local data protection authority. For example, in the UK, visit: ICO Complaint